BURŌ TALENT is a Global Executive Search agency led by Damian Chiam and Janou Pakter. We are often asked to explain the difference between an Executive Search Agency vs. a Recruitment Company or a Staffing Agency? Let’s start with what exactly is Search.
Global Executive Search is when a company, agency, retailer or consultancy is looking for unique talent with global experience and understanding of the local culture. By partnering with a global exec. search firm, the client will be guaranteed hi-level personalized service from a team that has a global and local perspective and insider’s knowledge. The client will receive weekly or bi-weekly reports during the search whereby each selected candidate is highlighted with special attributes and our recommendations. Burō Talent prides itself on their boutique, hands-on approach - partners only - with an over 12 year track record of highly successful placements and partnerships.
This search process can take from 2 to 9 months, (with the length of a search) depending on many variables:
Global Executive Solutions simply means driving change in large organizations achieved through design thinking and creating structures that drive business strategies.
Creative Search is where the agency has a special expertise and training in placing creative talent. The creative agency represents a global network of unique talent who understand Human Centered Innovation where Design has a leadership role creating real value for the company and creates a real experience for the consumer.
Often, the company’s HR department doesn’t have the special skill set, creative experience or network to find and evaluate creative talent.
Creative talent is not just needed in creative or design departments. Marketers are also creative talent, as they are often balancing the art and science of their role, communicating and creating desire while balancing the commercial and analytics of their role.
Not only can creative talent be needed in various roles, but these unique individuals often have a different way of thinking and seeing. The ability to understand behaviors, defining new futures and strategies, impact change through design leadership, solving problems and think holistically, envision and innovate new products and services, explain them clearly and concisely to their teams, creating univised structures and market them with clear, creative communication are core traits of creative talent. Ultimately, the creative process is an ever-evolving process that requires ingenuity, innovation and insight — into people, products and services.
From both the company and candidate perspectives, each has their own experience working with a search firm. And in many cases, we find it to be inconsistent, or even negative. There are several reasons for that.
Companies believe that search firms are not always transparent when it comes to salary negotiations. They believe headhunters are trying to get a high fee by misleading their client about a particular candidate’s compensation expectations, pumping up the numbers.
HR departments and company executives can feel the search process takes too long when going through an outsourced recruiter — especially when communication is lacking, or they don’t see the right kind of qualified candidates being found. All the while, they are required to pay a fee, no matter what. Ultimately, companies believe they are paying a big recruiting fee without getting the level of service, transparency or results they were expecting.
Generally, HR is the trusted conduit who manages the search internally and externally, and is often the problem solver between the external search agency and the hiring manager. This keeps the search process moving faster without complications. However, some company’s HR teams view Search Firms as their competitors, instead of their partners. HR managers can feel by-passed when headhunters communicate directly with the HR executives, C-suite or hiring managers. In rare cases, HR may grant permission for a search firm to directly contact the hiring manager, but that is generally not the case. And if they allow it, they may not be comfortable with it. For search agencies to bypass this existing hiring structure is not only insulting and inappropriate, but also wasting time and not acceptable.
For candidates, rather than feeling respected, heard, or understood by recruiters, they often feel they are just a tool for the use of the recruiter — when they need them, they are all over them. But if the client has expressed no interest in meeting the candidate, the recruiter will drop them without providing any feedback, follow up, or closure. Recruiters ghost their candidates all too often — disappearing only to come back later if they have another role they think they can use them for.
Candidates can also feel pressure or be convinced to meet a client who is of no interest to or not the best fit for them — especially when they feel the recruiter has not listened to what they are looking for, and doesn’t understand what is important to them. Some candidates have described this feeling akin to a “used car salesperson” sales pitch. In this way, candidates feel “thrown in the lion’s den” without receiving proper preparation from the recruiter prior to client interviews.
At BuroTalent, we find a few common reasons companies reach out to a Search Firm when looking for and recruiting top talent.
For candidates, working with a search agency to find a position that best suits them can help them to expand the career possibilities they might not uncover on their own. Professionally, it is much better for them to be represented by an agency who makes the introduction, sets up the interviews, gives guidance and counseling, and negotiates their total compensation package. The search agency can handle the entire interviewing and closing process professionally.
Curious to learn more about how BURŌ TALENT can help you? Contact us to tell us what (or who) you’re looking for. And in the meantime, check out the list of companies we’ve helped and hear what they have to say, or learn more about our insightful approach to executive search.
BURŌ TALENT looks forward to hearing from you!